Verizon to Gouge Customers with “Upgrade Fee” Dylan Duarte March 31, 2016 News If you’re purchasing, transferring, or just making any sort of transaction involving your mobile account, there are enough hidden fees to make your head spin. If you try to track down the source of all those fees, your head will just pop right off. Well, here’s another one: beginning on April 4, Verizon will charge a $20 upgrade fee on anyone device upgrades, even if you buy the device outright. It just gets worse from there. The fee applies even if you buy the device from someone other than Verizon, such as getting an iPhone through Apple’s upgrade program through the Apple Store. If you put it on your Verizon account, you get slapped with the $20 fee. The mobile provider claims that the new fee is to cover their “increasing costs associated with customers switching their devices,” which sounds like horse apples and is likely just that. This is just another fee with no real justification and by keeping it relatively low (when compared to the price of a phone, anyway) they’re able to get away with it. Verizon is the number one mobile provider in the United States. They’re not hurting for money. Share This With The World!