Apple Smart Keyboard Issues Lead to Free Extended Warranties

Apple has discovered issues with their Smart Keyboard iPad accessory, including unresponsive keys, stuck keys, and problems connecting to the iPad through the Smart Connector. As a result, Apple is extending the standard one-year warranty to three years and refunding anybody who has already paid out of pocket to fix one of the aforementioned issues.

This news comes from a leaked internal memo being sent to Apple stores and authorized repair providers. The issues affect both the 12.9 and 9.7-inch versions of the keyboards, which retail for $150 and $170, respectively.

This isn’t new for Apple, or for most companies. When a product is discovered to have a defect, it’s only fair to fix that product for free. I would say that lifetime warranties are in order if you are actually selling a defective product, but I also don’t have the slightest idea of how business works.

Like, not even the slightest idea.